Adjuncts

The Avaya servers support the following adjuncts:

  • Call Detail Recording (CDR)

  • Avaya Aura® Messaging

  • Modular Messaging

  • Avaya Basic Call Management System (BCMS)

  • Avaya Call Management System, which is available in three packages:

    • Avaya Call Center Basic

    • Avaya Call Center Deluxe

    • Avaya Call Center Elite

  • Interactive Response

  • Call Accounting Systems