System Status Application (SSA) displays the following details for the SSL VPN service:

Value

Description

Service name

The name of the service configured in IP Office.

Service status

Indicates whether the SSL VPN is in-service or in fallback.

Account name

The account name of the SSL VPN service. This account name is used for authenticating the SSL VPN service when connecting with the AVG.

Server address

The address of the VPN gateway server at the service provider site. The address displayed can be an IPv4 address or a Fully Qualified Domain Name (FQDN) address.

Server type

The SSL VPN service is supported by the Avaya VPN Gateway. The server type is AVG.

Protocol

The protocol used by the SSL VPN service for data transport is TCP. If you select UDP as the protocol when you configure the connection, UDP displays in this field but the SSL VPN service falls back to TCP.

Last date and time connected

The timestamp of the last successful connection.

Last date and time disconnected

The timestamp of the last disconnection.

Tunnel IP address

The IP address of the SSL VPN tunnel.

Tunnel subnet mask

The subnet mask of the SSL VPN tunnel.

Tunnel gateway IP address

The default gateway IP address of IP Office.

Tunnel domain

The domain address of the tunnel.

Local TCP IP address

The TCP IP address of IP Office.

Local TCP port

The TCP port of IP Office. The port number is dynamic.

Remote TCP IP address

The TCP IP address of the AVG server.

Remote TCP port

The TCP port of the AVG server. The default port number is 443.

Local UDP IP address

UDP is not supported for the SSL VPN service; the value is 0.

Local UDP port

UDP is not supported for the SSL VPN service; the value is 0.

Remote UDP IP address

UDP is not supported for the SSL VPN service; the value is 0.

Remote UDP port

UDP is not supported for the SSL VPN service; the value is 0.

Primary DNS

The address of the primary DNS server configured on the AVG. This address is provided for informational purposes and is not used by IP Office.

Secondary DNS

The address of the secondary DNS server configured on the AVG. This address is provided for informational purposes and is not used by IP Office.

Primary WINS

The primary WINS configured on the AVG. This address is provided for informational purposes and is not used by IP Office.

Secondary WINS

The secondary WINS configured on the AVG. This address is provided for informational purposes and is not used by IP Office.

Total Missed Heartbeats

A cumulative count of missed heartbeat signals. The count resets to 0 when you reboot IP Office, or if you de-provision the SSL VPN service in Manager.

Total Missed Keepalives

Keepalives are used for UDP connections. UDP is not supported for the SSL VPN service; the value is 0.