Device Enrollment Services overview

Device Enrollment Services provides a mechanism for Avaya endpoints to be securely authenticated and redirected to the file server. By simplifying and automating the discovery of the provisioning server, Device Enrollment Services reduces the costs involved in deploying an out-of-the-box phone or endpoint.

Use the Device Enrollment Services web portal to set up and manage devices, profiles, and other settings. The manufacturer can start the process by entering device details, such as certificate information, MAC addresses, and serial numbers. The details are imported to the Device Enrollment Services server through a file, which enables the device to authenticate with Device Enrollment Services.

The service provider or enterprise administrator can then log in to Device Enrollment Services to configure customer information and provisioning settings. When the end user connects their device, a secure HTTPS connection is established through port 443 to receive configuration from the Device Enrollment Services server.