Enabling or disabling EASG through the CLI interface

Last Updated : Apr 06, 2018 |

About this task

Avaya recommends enabling EASG. By enabling Avaya Logins you are granting Avaya access to your system. This is necessary to maximize the performance and value of your Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner. In addition to enabling the Avaya Logins, this product should be registered with Avaya and technically onboarded for remote connectivity and alarming. Refer to the Avaya support site (support.avaya.com/registration) for additional information for registering products and establishing remote access and alarming.

By disabling Avaya Logins you are preventing Avaya access to your system. This is not recommended, as it impacts Avaya’s ability to provide support for the product. Unless the customer is well versed in managing the product themselves, Avaya Logins should not be disabled.

Procedure

  1. Log on to the AE Services Management Console as an administrator associated with the Linux group, easg.
    If you log in to the AE Services as a craft with more than three invalid responses, your account gets locked due to PAM configuration. Also, if you run the EASGManage --listUsers command on the command line interface, the system displays the following output:
    Locked = No
    Both the features are different and does not have any relation with each other.
  2. To check the status of EASG, run the following command: EASGStatus.
  3. To enable EASG (Recommended), run the following command: EASGManage –-enableEASG.
  4. To disable EASG, run the following command: EASGManage –-disableEASG.