Unsupported features of Avaya Aura application on Infrastructure as a Service

Last Updated : Aug 11, 2025 |

The following features are unsupported on the Software-Only Environment.

For more information on Out of Band Management (OOBM) feature support matrix for Avaya Aura® components, refer to section Out of Band Management Support Matrix for Avaya Aura Components.

Amazon Web Services

The Avaya Aura® application does not support the following features on Amazon Web Services:

  • IPv6 addresses

  • Data Encryption

  • Security Hardening modes

  • Virtual IP for Geo Redundant High Availability (GRHA) for Avaya Aura® Application Enablement Services

Microsoft Azure

The Avaya Aura® application does not support the following features on Microsoft Azure:

  • IPv6 addresses

  • Data Encryption

  • Security Hardening modes

Google Cloud Platform

The Avaya Aura® application does not support the following features on Google Cloud Platform:

  • IPv6 addresses

  • Data Encryption

  • Security Hardening modes

  • Virtual IP for GRHA for Avaya Aura® Application Enablement Services

Note:

For more information about configuring GRHA without Virtual IP on Avaya Aura® Application Enablement Services, see the Effect of a controlled/uncontrolled failover on AE Services clients. This white paper is available with the AE Services customer documents on the Avaya Support website: http://www.avaya.com/support.

Out of Band Management Support Matrix for Avaya Aura® Components

The following table provides the information on OOBM support matrix for Avaya Aura® components.

Product

On-Premise (OVA)

IAAS (SW-Only)

Support OOBM

Communication Manager

Yes

Yes

Supported

Session Manager

Yes

Yes

Management only runs OOBM.

Media Server

Yes

Yes

Supported

Session Border Controller

Yes

No

Not Supported

System Manager

No

No

Needs VPC Peering with Voice Network in GCP for communicating with AADS.

WebLM

No

No

Needs VPC Peering with Voice Network in GCP if independently installed from SMGR to license AADS or AES.

Application Enablement Services

Yes

No

Needs to be on Voice Network only.

Avaya Aura® Device Services

No

No

Needs to be on Voice Network and needs VPC Peering in GCP with Voice Network.