Add 911inform user field descriptions

Last Updated : Feb 18, 2025 |

Name

Description

Email

Email address of the user.

Extensions

Extension of the 911inform user.

The extension is automatically populated after entering a user's email address.

Location

The location associated with the 911inform user.

Org Unit

The organization unit associated with the 911inform user.

Public Resource

Indicates that the resource is public. The following are the options:

  • Yes

  • No

First Name

First name of the 911inform user.

Last Name

Last name of the 911inform user.

Template

Select a 911inform user template.

Phone

Phone number of the 911inform user.

Phone 2

Alternate phone number of the 911inform user.

Callback #

A DID phone number at which the user wants the PSAP to call back if the customer dials 911 and the call drops. The user wants a call back to one of the following numbers:

  • The user’s own DID number

  • A DID number near the user’s desk (if the user does not have a DID number)

  • The DID number for the building security desk

Staff ID

A field that is used to add a user requirement. For example, employee ID.

UserID

The UserID that you used when you provisioned a user. The UserID represents the connection of the user associated with the 911inform user.