Reassigning user resources

Last Updated : Mar 12, 2025 |

About this task

Use this procedure to assign resources of an existing user to a new user. Admin Portal resets the passwords in target systems.

Note:

Reassignment of user resources recreates the existing voicemail.

Procedure

  1. From Admin Portal, go to Users > Manage.
  2. Find the existing user resource to reassign and click the Manage User Resources icon.

    Admin Portal displays the Manage User Resources page.

  3. Click Reassign User.
  4. Enter the values in the User ID, Email, First Name, Last Name, and Secondary User ID fields.
  5. Click Submit.

Result

Admin Portal reassigns all resources of an existing user to a new user.