Reverse the user migration failed with error

Last Updated : Sep 11, 2024 |

Cause

If a user is migrated by mistake and you need to undo the user migration.

These steps update the on-premises Avaya Aura® to ensure calls to the user stay on-premises and do not route to Avaya Aura® Private Cloud.

Solution

Procedure

  1. In System Manager, add back the on-premises user that the migration flow deleted.
  2. Remove the on-premises Dial Pattern for that station to keep calls to that user local.