Adding a coverage answer group

Last Updated : Mar 13, 2025 |

Procedure

  1. From Admin Portal, go to Resources > Coverage Answer Group.
  2. On the Coverage Answer Group page, click Add.

    Admin Portal displays the Add Coverage Answer Group dialog box.

  3. From the CM list, select the required Communication Manager server.
  4. In the Number field, enter the number of the coverage answer group.
  5. From the Location list, select the required location.
  6. From the Org Unit list, select the required organizational unit.
  7. From the Public Resource list, select the required option.

    Indicates that the resource is public. The following are the options:

    • Yes

    • No

    By default, the value is set to No.

  8. In the Name field, enter the name of the coverage answer group.
  9. In the Extension field, enter the extension assigned to the coverage answer group.
  10. In the Name field, click the field to populate the coverage answer group name assigned to the entered extension.
  11. Click Submit.