View station status field descriptions

Last Updated : Jun 24, 2024 |

General Status

Name

Description

Administered Type

Displays the administered type of a station. For example, J179.

Active Coverage Option

Specifies the active coverage path of a station.

Call Parked?

Displays whether the station has a call parked.

EC500 Status

Displays one of the following EC500 statuses:

  • Enabled - Extension is enabled for cellular.

  • Disabled - Extension is disabled for cellular.

Limit Incoming Calls?

Displays the status of the Limit Number of Concurrent Call (LNNC).

Ring Cut Off Act?

Displays if the ring cut-off is activated:

  • yes - Ring cut off act is enabled.

  • no - Ring cut off act is disabled.

SAC Activated?

Displays if send all calls (SAC) is activated on the selected extension.

Service State

Displays the state of the telephone endpoint. For example, out-of-service.

User Cntrl Restr

Displays one or two of the following user control restriction statuses:

  • none

  • total

  • stat-stat

  • outward

  • terminate

Group Cntrl Restr

Displays one or two of the following group control restriction statuses:

  • none

  • total

  • stat-stat

  • outward

  • terminate

User DND

Displays the do not disturb status of the user.

Group DND

Displays the do not disturb status of the group.

ACD Status

Name

Description

On ACD Call

Displays if the agent is on an ACD call.

Grp

Displays the hunt group number.

Mod

Displays the ACD work mode.