Updating the Verint Extension Recording settings

Last Updated : Jun 05, 2025 |

Procedure

  1. From Admin Portal, go to Resources > Verint Extension Recording.
  2. From the Server list, select the required Verint server to filter the list.
  3. Find the Verint extension recording to update and click the Edit icon.

    Admin Portal displays the Edit Verint Extension Recording dialog box.

  4. From the Recording Mode list, select the required recording mode.

    The following are the options:

    • Recording Resource

    • Start on Trigger

    • Application Controlled

    • Record

    • Do not Record

  5. In Member Group, select the required member group.
  6. Click Submit.