Avaya Spaces Calling browser extension configuration checklist

Last Updated : Jun 18, 2026 |

The following checklist outlines the high-level tasks to perform in your deployment to support of the Avaya Spaces Calling extension in Avaya Spaces.

No.

Task

Notes

1

Ensure that you have deployed each of the servers that are required for WebRTC calls.

In addition to Avaya Aura® Web Gateway, you must install and configure the following servers:

  • Avaya Aura® System Manager

  • Avaya Aura® Session Manager

  • Avaya Aura® Communication Manager

  • Avaya Aura® Device Services

  • Avaya Aura® Media Server

  • LDAP directory source, such as Active Directory or other support LDAP servers.

For more information about the deployment and administration documents, see Documentation.

2

On Avaya Aura® Device Services, publish the COMM_ADDR_HANDLE_TYPE and COMM_ADDR_HANDLE_LENGTH parameters.

For more information about publishing settings on Avaya Aura® Device Services, see Chapter Administration of the Dynamic Configuration service in Administering Avaya Aura® Device Services. For more information about the parameters, see the Avaya Aura® Device Services specific parameters section in Administering Avaya Aura® Device Services.

3

Configure Avaya Aura® Web Gateway and other servers.

Do the following:

4

Synchronize users from LDAP directories and Avaya Aura® to Avaya Spaces. To use the click-to-call functionality, you must also synchronize work phone numbers.

You can use one of the following options:

  • On Avaya Aura® Device Services, synchronize Avaya Spaces and Avaya Aura®. For more information about the synchronization process, see Chapter Avaya Spaces integration and the Configuring data synchronization between Avaya Aura® Device Services and Avaya Spaces procedure in Administering Avaya Aura® Device Services.

  • Import phone numbers of enterprise users to Avaya Spaces in .csv files.

  • Ask end-users to enter their work phone numbers to their Avaya Spaces user profiles directly.

For more information about managing Avaya Spaces, see documents at https://resources.avayacloud.com/aspx/Avaya_Spaces.

5

If you have clients outside your enterprise firewall, configure Avaya Session Border Controller.

See the procedures in the Avaya Session Border Controller configuration chapter in Deploying the Avaya Aura® Web Gateway.