Migrating Avaya Aura Web Gateway

Last Updated : Jun 10, 2026 |

About this task

This procedure provides the high-level steps for migrating Avaya Aura® Web Gateway to Release 10.2.x. These migration steps apply to OVA-based and software-only deployment types.

This procedure describes cluster deployments. If you have a standalone Avaya Aura® Web Gateway deployment, ignore the references to other cluster nodes.

Important:

  • You must use the original host name and IP address from the currently installed cluster when deploying OVAs.

  • You cannot roll back when performing the procedures.

Procedure

  1. Read and understand the migration limitations.

    For more information, see Migration limitations.

  2. Read and understand the migration considerations for these deployment types.

    For more information, see Migration considerations.

  3. Prepare for the migration:
    1. Obtain the latest Avaya Aura® Web Gateway Release 10.2.x installer and OVA.
    2. Create Avaya Aura® Web Gateway Release 3.11 backups and move them to an off-board location.
    3. Shut down Avaya Aura® Web Gateway and the virtual machines.

    For more information, see Preparing for migration.

  4. Deploy new servers:
    1. Deploy new virtual machines for Avaya Aura® Web Gateway Release 10.2.x.
    2. Perform the operating system level changes, such as enabling FIPS or additional STIGs.
    3. Ensure that System Manager is running and is reachable from your virtual machines.

    For more information, see Deploying new virtual machines.

  5. Complete the migration.
    1. Install the Avaya Aura® Web Gateway Release 10.2.x application in migration mode.
    2. Start Avaya Aura® Web Gateway.
    3. Perform post-installation procedures.

    For more information, see the sections in Completing the migration.