Avaya Oceana and Avaya Aura Web Gateway integration checklist

Last Updated : Jun 08, 2026 |

Avaya Oceana® requires the Avaya Aura® Web Gateway to provide WebRTC Signaling Gateway services to video and voice-enabled SIP agents through a browser endpoint. This checklist outlines the tasks you must perform in the Avaya Aura® Web Gateway web administration portal to enable web voice and video in Avaya Oceana®.

No.

Task

Notes

Reference

1

Add the FQDN of the server that requests tokens from the Avaya Aura® Web Gateway server to the trusted hosts list.

Guest clients use these tokens for authorization on the Avaya Aura® Web Gateway.

See Adding a trusted host.

2

To enable guest access calls, set the client certificate policy to OPTIONAL.

This is required to verify the client certificate of the third-party guest access token server.

See Configuring the certificate policy for Avaya Oceana integration.

3

Provide information about the SIP server that Avaya Oceana® clients use for SIP communication.

This information enables the Avaya Aura® Web Gateway to send SIP requests to the clients.

See Providing information about guest SIP domain and SIP proxy.