Enabling the lockout policy for Unified Portal accounts

Last Updated : Jun 10, 2026 |

About this task

By default, the Unified Portal does not lock a user account if the user enters an invalid password multiple times. You can enable the lockout policy so that Unified Portal accounts become locked after multiple consecutive failed login attempts. When the lockout policy is enabled, a user has five attempts to enter a valid password by default. You can change this value as appropriate.

Procedure

  1. Log in to the Avaya Aura® Web Gateway CLI using an SSH connection.
  2. Open the /opt/Avaya/CallSignallingAgent/<version>/nginx/1.18.0-1/conf file in a text editor.

    For example: vi /opt/Avaya/CallSignallingAgent/<version>/nginx/1.18.0-1/conf

  3. In all #limit_req zone=ups_login burst=5 nodelay; strings in the file, remove the leading # character.
  4. Optional To change the default number of login attempts, in all limit_req zone=ups_login burst=5 nodelay; strings in the file, replace 5 with the appropriate number of login attempts.

    For example, to allow three login attempts, update the strings as follows:

    limit_req zone=ups_login burst=3 nodelay;

  5. Save the file.