Configuring the Avaya Aura Device Services host to obtain user data

Last Updated : Jun 10, 2026 |

Procedure

  1. Click the Device Services tab.
  2. In FQDN, type the Avaya Aura® Device Services FQDN address.
    Important:

    Ensure that the Avaya Aura® Device Services FQDN is resolvable from the Avaya Aura® Web Gateway server. Open the Linux shell using the Linux administrator account credentials, and type the ping <AADS-FQDN> command to test DNS resolution of the Avaya Aura® Device Services FQDN from the Avaya Aura® Web Gateway.

  3. In Client interface port, type the port that is used to access Avaya Aura® Device Services.

    The port must match the port configuration on Avaya Aura® Device Services. The default value is 443.

  4. If you are upgrading or installing the Avaya Aura® Web Gateway for the first time, type 8440 in Server-to-server interface port.

    This port enables the Avaya Aura® Web Gateway to establish a connection with Avaya Aura® Device Services. The value in this field is automatically populated if the Avaya Aura® Device Services configuration already exists.

    Tip:

    If you need to enable port 8440 on Avaya Aura® Device Services, go to the cdto misc directory and run the sudo ./dynamicconfigurations-patch.sh enable command on every node in the cluster.

    If you need to disable this port from the firewall rule, you can use the sudo ./dynamicconfigurations-patch.sh disable command.

  5. In Protocol, select https or http.

    This selection must match the configuration on Avaya Aura® Device Services.

  6. Click Save.
  7. Optional To clear the local device services data, in the Clear Local Device Services Data area, click Clear.