LDAP server management

Last Updated : Jun 10, 2026 |

You must configure the enterprise LDAP server to authenticate the users and administrators of the Avaya Aura® Web Gateway. The LDAP Configuration screen on the Avaya Aura® Web Gateway web administration portal displays the enterprise LDAP server that you configured during deployment.

You cannot perform all LDAP server management tasks with the configuration utility. Use the Avaya Aura® Web Gateway web administration portal to do the following:

  • Configure multiple LDAP directories.

  • Specify an order in which the Avaya Aura® Web Gateway accesses LDAP directories.

  • Select which LDAP directories are used for authentication.

  • Configure multiple base context Distinguished Names (DNs).

  • Set up LDAP synchronization.

  • Configure attribute mappings.

Important:

  • For secure connectivity to LDAP servers, you must import an LDAP certificate file to the Tomcat trust store. For more information, see Importing the secure LDAP certificate using the web administration portal.

  • If FIPS is enabled on Avaya Aura® Web Gateway, you must use the secure LDAP (LDAPS) connection to access LDAP servers.

  • If you are using more than one LDAP, use different domains instead of the same domain.