Configuring additional base context DNs

Last Updated : Jun 08, 2026 |

About this task

Use this procedure to add additional base context DNs. Base context DNs are used to specify sections of the LDAP directory where LDAP searches for:

  • Contacts, when performing LDAP lookups. The use of multiple base context DNs ensures maximum search performance.

  • Groups, when configuring and publishing settings using the Dynamic Configuration service.

You can add up to 10 base context DNs for one LDAP source.

You can also use an additional base context DN for authentication. In this case, this additional base context DN uses the role context DN that is configured in the primary LDAP server. You can use only the primary domain or its sub-domains as an authentication domain.

Procedure

  1. On the Avaya Aura® Web Gateway web administration portal, navigate to General Network Settings > LDAP Configuration.
  2. Select the appropriate LDAP server.
  3. In the Server Address and Credentials section, select the Use additional Base Context DN check box and then click View/Edit.
  4. In the Additional Base Context DN Configuration window, click +.
  5. In the table, click the Base Context DN field and then provide the value of the base context DN.
  6. If you want to use the base context DN for authentication, select the Use for Authentication check box.
  7. Click Save.
  8. In the Server Address and Credentials section, click Save.