Avaya SBC connectivity status indicators

Last Updated : Jun 10, 2026 |

After you add an Avaya SBC on the Avaya Aura® Web Gateway web administration portal, the connectivity status for that Avaya SBC is also displayed. The following table describes the status indicators:

Status indicator

Status name

Description

Active

Indicates that the server is available and can be used for calls.

When you hover over this indicator, additional details, such as audio and video session, and Avaya SBC bandwidth, are displayed.

Overloaded

Indicates that the server is overloaded and calls cannot be made.

Inactive

Indicates that the load monitoring cannot be retrieved for the server.

Unknown

Indicates that the server status has not been fetched.