Reviewing the Avaya SBC status for a specific node

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to review the connectivity status and availability of Avaya SBC servers for a specific node. In geographically distributed systems, Avaya SBC from one location might be inaccessible to Avaya Aura® Web Gateway from another location, so the connectivity status might be different for different nodes.

Procedure

  1. On the Avaya Aura® Web Gateway administration portal, navigate to External Access > Session Border Controller.
  2. In a cluster environment, from the Node address drop-down list, select the required Avaya Aura® Web Gateway node.

Result

Avaya Aura® Web Gateway displays the connectivity status of Avaya SBC servers for the node. For more information about the connectivity status, see Avaya SBC connectivity status indicators.

Note:

If the Avaya Aura® Web Gateway node is inactive, then all Avaya SBC servers have an Unknown status.