Configuring audio codecs and bandwidth

Last Updated : Jun 10, 2026 |

Procedure

  1. On the Avaya Aura® Web Gateway administration portal, navigate to Advanced > Media Settings > Audio.
  2. In the SIP Audio Codecs and WebRTC Audio Codecs areas, drag and drop the codecs as required to rearrange them.
  3. To add SIP or WebRTC codecs to the list, select the codec that you want to add, and click Add.
  4. To remove SIP or WebRTC codecs from the list, select the codecs that you want to remove, and click Remove.
  5. In OPUS Profile, select a bandwidth level for the Opus codec if it is included in the WebRTC Audio Codec list.

    The Opus codec defines the audio bandwidth.

  6. Click Save.