Performance charts

Last Updated : Jun 08, 2026 |

The following table lists the performance charts that you can see on the Performance Metrics page.

Chart

Description

Summary

Displays smaller versions of all available charts.

System load

Displays CPU information, such as CPUs load, time spent waiting for input or output operations, or time used by user space processes.

For example, you can use this chart to monitor whether the system load average threshold is exceeded due to spikes.

Java memory usage

Displays information about the Java virtual machine (JVM) memory usage.

HTTP Session Number

Displays the number of active HTTP sessions over time.

Servers Request Latency/Count

Displays statistics related to requests to other solution components, such as System Manager, Avaya Meetings Server, or Session Manager.

  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

Call Resource Request Latency/Count

Displays statistics related to requests to the Call service API, such as creating or updating a call, or getting information about a call.
  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

Clients Resource Request Latency/Count

Displays statistics related to requests to the Clients service API, such as keepalive messages or getting information about clients.

  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

Presence Session Resource Request Latency/Count

Displays statistics related to requests to the Presence service API, such as creating, deleting, updating, or getting information about Presence sessions.

  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

Service Resource Request Latency/Count

Displays statistics related to requests to activate or deactivate call requests.

  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

Token Resource Request Latency/Count

Displays statistics related to requests to the IView Token service.

  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

Root Resource Request Latency/Count

Displays statistics related to requests to the root API, such as getting information about available resources.

  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

Configuration Resource Request Latency/Count

Displays statistics related to requests to the Configuration API, such as getting information about the Avaya Aura® Web Gateway configuration.

  • The Servers Request Count chart displays the number of requests per 30 seconds.

  • The Servers Request Latency chart displays the average latency for a single request.

SIP Status Counter

Displays the number of failures for SIP requests. This chart displays statistics for various SIP request types, such as INVITE, NOTIFY, BYE, REFER, REGISTER, OPTIONS. PUBLISH, and SUBSCRIBE.