Enabling or disabling disk encryption on Avaya Aura Web Gateway

Last Updated : Jun 18, 2026 |

About this task

You cannot enable or disable disk encryption by using the Avaya Aura® Web Gateway web administration portal or the configuration utility. However, you can enable or disable disk encryption when restoring Avaya Aura® Web Gateway from a backup. This procedure provides the high-level steps for enabling or disabling disk encryption.

Important:

  • This procedure only applies to OVA-based deployments. You cannot enable disk encryption for software-based deployments.

  • For AWS deployments, you cannot enable disk encryption on Avaya Aura® Web Gateway. You must enable disk encryption on AWS itself. For more information, see How to Protect Data at Rest with Amazon EC2 Instance Store Encryption.

This procedure applies to cluster and standalone Avaya Aura® Web Gateway deployments.

Procedure

  1. Perform a full system backup:
    1. Back up each node of your Avaya Aura® Web Gateway deployment.
    2. Record configuration values from the existing Avaya Aura® Web Gateway system.
    3. Copy logs, home directory content, and backup files to an external storage.

    For more information, see Backing up Avaya Aura Web Gateway.

  2. Deploy new virtual machines.

    You can enable or disable disk encryption as needed when deploying the Avaya Aura® Web Gateway OVA. For information about the deployment procedures, see OVA deployment in Deploying the Avaya Aura® Web Gateway.

    Important:

    • You must use the same OVA and the same version of the Avaya Aura® Web Gateway application that was backed up.

    • You must use the original network settings, such as host names and IP addresses, from the currently installed cluster when deploying new virtual machines.

  3. Restore the Avaya Aura® Web Gateway application using the backups created in step 1.

    For information about restoring Avaya Aura® Web Gateway, see Restoring Avaya Aura Web Gateway in a standalone environment or Restoring an entire Avaya Aura Web Gateway cluster.