When you test the connectivity, the result indicates that the Avaya Aura® Web Gateway cannot send push notifications to the iOS application.
Cause
Your system cannot connect with the push notification provider.
Your mobile application is incorrectly configured on the push notification provider.
Solution
Procedure
On the Provider Settings page of the Avaya Aura® Web Gateway administration portal, click Test to verify that your system can connect and authenticate with the push notification provider.
After successfully completing the previous step, if the problem persists, do the following:
For Avaya applications, such as Avaya Workplace Client for iOS, contact Avaya support.
For third-party iOS applications, verify that the application is correctly configured on the third-party provider.
