Signalling and media path topology when both clients are located in or near the same data center

Last Updated : Sep 18, 2019 |

In the following topology example, there are two data centers with one Avaya Aura® Web Gateway in each data center. Two clients are located in or near the same data center (DC1):

  • The first client is located outside the firewall.

  • The second client is located inside the enterprise network.

Both clients are registered on the Avaya Aura® Web Gateway to receive calls. When one client makes a call to the other, the call follows the following flow:

  1. Both clients log in to the Avaya Aura® Web Gateway and activate the call service.

    Both clients resolve the FQDN to the address of the load balancer deployed on DC1 and communicate with the Avaya Aura® Web Gateway deployed on DC1.

  2. The external client initiates the call.

  3. The Avaya Aura® Web Gateway sends the SIP call to Session Manager deployed on DC1.

  4. Session Manager deployed on DC1 forwards the call to the same Avaya Aura® Web Gateway deployed on DC1, where the internal client is logged in.

  5. The Avaya Aura® Web Gateway deployed on DC1 uses the Session Border Controller and Avaya Aura® Media Server deployed on DC1 to pass the media through to the internal client.