Uploading clients to the web deployment service

Last Updated : Mar 12, 2022 |

About this task

Use this procedure to upload Windows and MacOS clients to the web deployment service.

For Avaya Workplace Client for Windows, you can upload .exe or .msi installation files. For Avaya Workplace Client for Mac, you can upload .dmg installation files, which are packaged in a .zip archive.

Note:

This procedure applies to Team Engagement and Conferencing deployments. This document does not describe the Conferencing-only deployment model.

For more information about web deployment client installers, see Administering Avaya Aura® Device Services.

Procedure

  1. Download Avaya Workplace Client for Mac or Avaya Workplace Client for Windows installation files from the Avaya Support website.
    Note:

    You must have PLDS access to download these files.

  2. If you are uploading Avaya Workplace Client for Mac, pack the Avaya Workplace-<version>.dmg and Avaya Workplace Sparkle Update-<version>.dmg files into a .zip archive with no intermediate directories.

    If the .zip archive contains intermediate directories, re-pack the archive so that it only contains the .dmg files in the root directory.

  3. Log on to the Avaya Aura® Device Services web administration portal and navigate to Web Deployment > Deployment.
  4. In Title, type a name of the updates or appcast for the client installer.
  5. In Description, type the description of the client installer updates.
  6. In Version, type the version details for the Avaya Workplace Client release.
  7. In OS, select the appropriate Avaya Workplace Client platform:

    • Windows

    • Macintosh

  8. In File, click Choose File and select one of the following files to upload:

    • For Avaya Workplace Client for Windows, select the .exe or .msi installation file.

    • For Avaya Workplace Client for Mac, select the .zip archive containing the .dmg installation files.