Communication Manager overview

Last Updated : Jan 03, 2019 |

Communication Manager is an extensible, scalable, and secure telephony application that connects to private and public telephone networks, Ethernet LANs, and the Internet. Communication Manager organizes and routes voice, data, image, and video transmissions.

Key features

  • Robust call processing capabilities

  • Application integration and extensibility

  • Advanced workforce productivity and mobility features

  • Built-in conferencing and contact center applications

  • E911 capabilities

  • Centralized voice mail and attendant operations across multiple locations

  • Connectivity to a wide range of analog, digital, and IP-based communication devices

  • Support for SIP, H.323, and other industry-standard communications protocols over different networks

  • More than 700 powerful features

  • High availability, reliability, and survivability