Filtering conversations

Last Updated : Feb 17, 2025 |

About this task

Filter conversations to manage them on the main message menu. You can use the following filters:

  • Unread mentions: To list all the unread messages where your colleagues mentioned you.

  • Drafts: To list all your draft messages in conversations.

  • Failed: To list all the messages with the Failed status. The Failed status indicates that the message is not sent.

  • Muted: To list all the messages that you muted.

Procedure

  1. Tap the Message tab.
  2. Tap the Filter icon.
  3. On the list, tap one of the options:

    • Unread @mentions

    • Drafts

    • Failed

    • Muted

    Avaya Cloud Office Mobile App filters the messages with the option you choose.