You can set a new voicemail PIN through your profile menu on the Avaya Cloud Office Mobile App.
Avaya Cloud Office Mobile App uses your voicemail PIN to verify your identity when accessing voicemail from a phone or interacting with the automated attendant to contact Customer Care.
Procedure
In your profile menu, tap Phone.
In the Voicemail settings section, tap Voicemail PIN.
Fill in the fields to set and verify your new voicemail PIN.
Ensure that your PIN consists of 6 to 10 digits with no repeating or sequential patterns and excludes account-related information.
Tap SAVE.
Avaya Cloud Office Mobile App updates your voicemail PIN.
