Adding a new phone to the phone system

Last Updated : Feb 20, 2024 |

About this task

Add a new phone that you can later assign to a user. After you complete the order process, you can view the new phone in the Unassigned subtab and check the order status.

Note:

You can assign the new phones you order before receiving them.

Procedure

  1. From the Admin Portal homepage, click Phone System > Phones & Devices > Unassigned.
  2. Click Add Device.
  3. On the Add Unassigned Phone window, on the Select Location tab, select a country.
  4. Click Next.
  5. On the Select Device tab, select the phone model.

    The Recently Bought subtab displays the recently ordered phones. To view the full list of available phones, click Desktop Phones.

  6. Specify the number of phones to add and click Add.

    You can add multiple phone models to your order.

  7. Scroll down and click Next.
  8. If you have a cost center or centers, on the Cost Center Codes tab, in the Select Cost Center list next to the phone, select the cost center.

    If you have multiple phones in your order, you can click Split and create phone groups to assign them to different cost centers.

  9. Click Next.
  10. If the Multi-site feature is enabled on your company account, on the Sites tab, in the Select Site list next to the phone, select the site.

    If you have multiple phones in your order, you can click Split and create phone groups to assign them to different sites.

  11. Click Next.
  12. On the Add Shipping Info tab, under Select Shipping Address, select the shipping address.
  13. Select the phone and click Assign to Selected.
  14. Click Next.
  15. On the Confirm tab, scroll down and select the check box to accept the terms and conditions.
  16. Click Next.
  17. To complete the order process, click Done.

    You can view the new phone or phones on the Unassigned subtab.