Adding numbers to an announcement-only extension

Last Updated : Sep 19, 2023 |

About this task

You can apply local, toll-free, or vanity numbers to announcement-only extensions to enable external callers to listen to the announcements.

Procedure

  1. On the Admin Portal homepage, click Phone System > Groups > Announcement-Only Extensions.
  2. Select the announcement-only extension.
  3. Click to expand Direct Numbers and click Add Direct Number.
  4. From the Number Type list, select the appropriate number type.
  5. Click Next.

    Avaya Cloud Office Service Web assigns the select phone number to the announcement-only extension.