Configuring Outbound Caller ID

Last Updated : Aug 12, 2025 |

About this task

The outbound caller ID for the shared line group or the individual lines is set within the group.

Procedure

  1. Log in to Admin Portal.
  2. Click Phone System > Groups > Delegated Lines.
  3. Select a delegated line and click the Outbound Called ID dropdown.
  4. Click the Outgoing Call Displayed as dropdown, and select the Group or Group owner.
  5. Click Edit to select the phone number to display.
  6. Click Done.
  7. Under the Alternate caller ID section, click Edit to select the phone number to display.
  8. Click Done.
  9. Under the For internal calls section, select Display extension number or Display phone number to set the group caller ID for internal calls.
  10. Click Save.