Adding an enterprise contact and favorite in the Avaya Calling for Microsoft Teams application

Last Updated : Jul 29, 2026 |
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Use this procedure to add an enterprise contact to Avaya Contacts and Favorites.
Note:
Favorites and Avaya Contacts are unavailable on iOS.
Before you begin
Log in to Avaya Workplace Client and the Avaya Calling for Microsoft Teams application.
  1. In the Avaya Calling for Microsoft Teams application, do one of the following:
    • On mobile clients: Go to Avaya Contacts > More > Avaya Contacts.
    • On desktop clients: Go to Avaya ContactsAvaya Contacts.
  2. In the name or number field, type the name or contact number to search.
    ADDITIONAL INFORMATION:
    Type a minimum of three characters to perform an enterprise search.
    STEP RESULT:
    Avaya Calling for Microsoft Teams application displays the enterprise contacts that match the search criteria in the Enterprise Directory area.
  3. Locate the enterprise contact to add to Avaya Contacts.
  4. Do one of the following:
    • Select Add to Contacts.
    • To open the contact card, select the display picture, contact name, or the More icon and click Add to Contacts.
    STEP RESULT:
    Avaya Calling for Microsoft Teams application adds the contact to Avaya Contacts.
  5. In the name or number field, type the name or contact number to search.
    ADDITIONAL INFORMATION:
    Type a minimum of three characters to perform an enterprise search.
    STEP RESULT:
    Avaya Calling for Microsoft Teams application displays the enterprise contacts that match the search criteria in the Enterprise Directory area.
  6. Locate the enterprise contact to add to Favorites.
  7. Do one of the following:
    • Select not favorite.
    • To open the contact card, select the display picture, contact name, or the More icon and select not favorite.
    STEP RESULT:
    Avaya Calling for Microsoft Teams application adds the contact to Favorites. Avaya Calling for Microsoft Teams application also adds the contact to Avaya Contacts if you did not add it previously.