Multiple Device Access overview

Last Updated : Oct 13, 2021 |
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Avaya Workplace Client supports Multiple Device Access (MDA), which you can use to:
  • Log on to the same extension from multiple devices, including mobile EC500 devices.
  • Answer a call from multiple devices.
  • Join an existing call from other logged in devices.
  • Hear simultaneous ringing on all logged in devices when a call is made to your extension.
The Avaya Aura® network configuration, which your administrator configures, determines:
  • The number of devices that you can log in to at the same time.
  • Whether the first or last logged-in device is denied login access when you reach the maximum simultaneous device limit.
For more information, see Planning for and Administering Avaya Workplace Client for Android, iOS, Mac, and Windows.