Cannot access local contacts on Avaya Workplace Client

Last Updated : May 27, 2017 |
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Cause

When you initially logged in to Avaya Workplace Client, you did not configure access to local contacts.

Solution

  1. Do one of the following:
    • On Android devices: In the settings of the device operating system, set Privacy and safetyApp permissionsContactsContacts permissions to On for Avaya Workplace Client.
    • On iOS devices: In the settings of the device operating system, set PrivacyContacts to On for Avaya Workplace Client.
    • On desktop clients: In the Avaya Workplace Client settings, select User PreferencesContacts and enable Show Local Contacts.