Placing a call on hold and resuming the call

Last Updated : May 13, 2019 |
Prolog information
  1. To place a call on hold:
    • On mobile clients: Select More and then select Hold.
    • On desktop clients: Select Hold.
    STEP RESULT:
    Avaya Workplace Client puts the call on hold.
  2. To resume the call, select the button again.
    ADDITIONAL INFORMATION:
    On mobile clients, if you are on a different screen in Avaya Workplace Client while resuming the call, you must select Resume.