Enabling or disabling the EC500 features

Last Updated : Jul 05, 2021 |
Prolog information
Use this procedure only on mobile clients to enable or disable the following EC500 features:
  • Join Active Call: To join a call on your deskphone using your mobile device.
  • Simultaneous Ring: To activate simultaneous ringing on your deskphone and mobile device when a call arrives on your deskphone. You cannot select this option when you enable Client Enablement Services.
  • Call Forward: To forward all calls to another telephone number of your choice.
  • Send All Calls: To route all calls to your corporate voice mail number.
Before you begin
Configure the EC500 settings.
  1. On the Avaya Workplace Client menu, tap FeaturesEC500 Features.
  2. To enable or disable a specific EC500 feature, tap that feature.
    STEP RESULT:
    Avaya Workplace Client makes a cellular call. You can then hear the confirmation tone.