Scheduling a meeting using Microsoft Outlook Web Access

Last Updated : Nov 26, 2025 |
Prolog information
Use this procedure to schedule an Avaya Workplace Client meeting.
Before you begin
Ensure that the Avaya Workplace Client Add-in for Microsoft Outlook is enabled by default.
  1. In Microsoft OWA, select CalendarNew event.
  2. In the Add a title field, type a meeting name.
  3. In the Invite attendees field, specify the participant names.
  4. Click More optionsAvaya Meeting SchedulerMeeting Details.
    STEP RESULT:
    If only one bridge is configured, the system populates the message body with the conference bridge and collaboration information. Also, the system displays the side panel.
    If multiple bridges are configured, the system does not populate the message body with the conference bridge and collaboration information. However, the system displays the side panel where you can confirm and add the bridge details.
  5. If multiple bridges are configured, do the following:
    1. In the side panel, select the bridge whose details you want to add to the message body.
    2. Click Add Details.
      STEP RESULT:
      The system populates the message body with the meeting details.
  6. Modify the text in the message body.
    ADDITIONAL INFORMATION:
    Multiple meeting links might be available in the Location field or the Body area of the email. Only if the Location field is empty, the meeting link is used from the Body area of the email. If multiple meeting links are available, Avaya Workplace Client uses the call button on the Top of Mind screen to dial you into the meeting according to the following priority:
    • Avaya Meetings Server
    Note:
    You cannot reserve resources while scheduling a conference.
  7. Edit the scheduled time with the frequency at which the meeting is repeated.
  8. Click Send.