Modifying the Agent Service settings on mobile clients

Last Updated : Jul 30, 2026 |
Prolog information
Use this procedure to enable Agent Service interoperability with Avaya Workplace Client. You can then use the Contact Center agent capabilities with Avaya Workplace Client.
Before you begin
Your administrator must configure the Agent functionality for your extension.
  1. In the Avaya Workplace Client settings, tap Services.
  2. Tap Service Details.
  3. Tap Agent Login.
  4. If the Agent Login switch is in the disabled state, tap Agent Login.
  5. Save the changes.