Viewing the VuStats on Windows clients from the Button Module screen

Last Updated : Oct 21, 2024 |
Prolog information
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You can view the statistics for agents, skills, VDNs, and trunk groups.
Before you begin
  • Your administrator must configure the VuStats feature for your extension.
  • Use the My Computer mode. Avaya Workplace Client does not support the VuStats feature in the Desk Phone mode, My paired Softphone mode, and MDA for agent and non-agent scenarios.
  1. Click Button Module icon.
    STEP RESULT:
    Avaya Workplace Client for Windows and Avaya Workplace Client for Mac display the Button Module screen.
  2. Click Vu Stats.
    STEP RESULT:
    Avaya Workplace Client displays the statistics below the Agent bar along with a manual refresh button and a settings button to set the automatic refresh interval.
    Note:
    For object type Agent, when the agent logs out, VuStats is not disabled and displays the existing statistics.