Adding a new platform

Last Updated : Jun 05, 2026 |

About this task

Avaya Aura® Device Services provides the following pre-defined platform types for which you can publish configuration settings:

  • Android

  • iOS

  • Mac

  • Avaya Vantage™

  • Windows

If you want to use the dynamic configuration service for clients on another platform, use this procedure to add the platform to Avaya Aura® Device Services.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, navigate to Dynamic Configuration > Configure Platforms.

    Avaya Aura® Device Services displays a list of available platforms.

  2. Click Add.
  3. In Platform Name, provide a name for your platform.
  4. In User Agent Identifier, provide an entry that Avaya Aura® Device Services will use to identify the client platform.

    The entry must comply with the following requirements:

    • The entry must be part of the User Agent request header that the client platform sends to Avaya Aura® Device Services using Auto Config API.

    • The entry must be unique.

    • The entry must not be part of a User Agent request header of any other client.

    • The entry must not be part or must not contain User Agent Identifier configured for any other platform.

    • The entry must not be part or must not contain the name of a pre-defined platform.

    If you leave User Agent Identifier blank, Avaya Aura® Device Services will use the value that you provided in Platform Name as the user agent identifier.

  5. Click Save.