Creating users on Auth0

Last Updated : Jun 05, 2026 |

About this task

You must add all your enterprise users who require SSO capabilities to Auth0. When adding a user, you must use the email address configured for this user in your enterprise LDAP.

Procedure

  1. Log in to the Auth0 Dashboard as an administrator.
  2. Navigate to User Management > Users.
  3. Click Create User.
  4. In Email, type the user's email address that is configured in your enterprise LDAP.
  5. In Password, type a password for the user.
  6. In Repeat Password, re-type the password.
  7. In Connection, select Username-Password-Authentication.
  8. Click Create.
  9. On the Users page, click the user that you have just created.
  10. Click the Details tab.
  11. In the Metadata section, in user_metadata, type the following: 
    {
  "family_name": "<lastName>"
  "given_name": "<firstName>"
}

    In this entry, <lastName> is the last name of the user and firstName is the first name of the user.

    The last name and first name that you provide in user_metadata might differ from the values configured for the user in your LDAP.

  12. In the Metadata section, in app_metadata, type the following: 
    {
  "roles": "<ROLE>"
}

    In this entry, <ROLES> can be one of the following:

    • user: To add the user to the user group.

    • admin, To add the user to the administrator group. Select this option if you want to provide administrator rights to the user.

    Note:

    The SSO capabilities are available to members of both groups.

  13. Click Save.