Adding enterprise users for registration on Avaya Spaces

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to:

Select users from your enterprise LDAP directory that you want to register on Avaya Spaces.
Provide configuration details for these users, such as the appropriate Avaya Spaces license type, time zone, and language.

You can select a single user or an LDAP group. When you select an LDAP group, you can add all users from that group or select specific users of that group. You cannot select an LDAP group that is configured for automatic registration of group members on Avaya Spaces. You also cannot select a user that belongs to an LDAP group that is configured for automatic registration.

After adding a user using this procedure, you can only modify the selected license type. Therefore, if you need to change other data, such as the time zone or language, you must remove and then re-add the user.

You must ensure that the domain part of the user’s email address matches one of your company domains configured on Avaya Spaces. Otherwise, the registration procedure will fail.

You can only add enterprise users with an assigned email address.

Before you begin

If you are planning to assign advanced Avaya Spaces user licenses, ensure that you have enough licenses of the required type.

Procedure

On the Avaya Aura® Device Services web administration portal, navigate to Spaces > Users and License > Assign License.
From the drop-down list, select one of the following:
- User: To select a single enterprise user.
- Group: To select users from an LDAP group.
In Search User/Group, enter the following search criteria:
- To find a user, type their name or email address.
- To find an LDAP group, type the group name.
Avaya Aura® Device Services displays the entries that contain the text you entered. If a user does not have an email address, the entry contains (null) after the user name. For example: John Doe (null).
Optional If you select an LDAP group, you can do the following to select specific users of that group for registration:
1. Click Filter.
  
  Avaya Aura® Device Services displays the list of users belonging to the selected LDAP group. By default, all users of this group are selected for registration on Avaya Spaces.
2. Clear check boxes for users that you do not want to register on Avaya Spaces.
3. Click Submit.
From License, select an Avaya Spaces license to assign to the user.

You can update the license type later when you are registering the user on Avaya Spaces.
Optional From Time Zone, select a time zone for the user.

The list contains time zones available on Avaya Spaces. If you leave this field blank, the default time zone for your Avaya Spaces company is used.
Optional From Language, select a language for the user.

The list contains languages available on Avaya Spaces. The default language is English.
Click Add.

If the enterprise user does not have an email address, Avaya Aura® Device Services displays an error message. Otherwise, Avaya Aura® Device Services adds the selected user to the table on the Assign License page.

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