Registering enterprise users on Avaya Spaces

Last Updated : Jun 10, 2026 |

About this task

After adding enterprise users, you can start the registration process. When registration is complete, enterprise users can use Avaya Spaces services.

You can also use this procedure to re-register users with the CANCELLED or FAILED status.

After starting the registration process, you cannot start the new registration process until:

  • Avaya Aura® Device Services processes all users.

  • You cancel the registration process.

The registration functionality is unavailable when Avaya Aura® Device Services:

  • Synchronizes data with an LDAP server.

  • Synchronizes data with Avaya Spaces.

  • Performs the Avaya Spaces user audit.

Before you begin

Add enterprise users as described in Adding enterprise users for registration on Avaya Spaces.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, navigate to Spaces > Users and License > Assign License.

    Avaya Aura® Device Services displays the users you added for registration.

  2. Optional To select another Avaya Spaces license for a user, click the Assigned License field for the user and then select the required license from the drop-down list.

    You cannot select another license for a user in the following cases:

    • The user belongs to an LDAP group configured for automatic registration.

    • Registration is in progress for the user.

  3. Click Assign.

Result

Avaya Aura® Device Services starts the registration process for all users and changes their status to TO_BE_PROCESSED. When Avaya Aura® Device Services starts processing a user, the user status changes to IN_PROGRESS. When the user is registered on Avaya Spaces, Avaya Aura® Device Services no longer displays the user on the Assign License page. Instead, the user is displayed on the View and Manage page.

Avaya Aura® Device Services displays the results of the registration process on the Assign License page.