Uploading users in bulk

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to upload user data to Open LDAP.

  • If you want to upload user photos, you must upload a ZIP archive, which contains a CSV file with user data and a directory with user photos.

  • If you do not need to upload user photos, you can upload a CSV file with user data. Packaging the CSV file in a ZIP archive is not required.

In a cluster environment, you only need to upload user data to a single node. The user data will be replicated to all other nodes in the cluster.

If a user you are uploading already exists, the user data will be overwritten.

You can only perform this procedure if Open LDAP is installed on Avaya Aura® Device Services.

Before you begin

  • Create a CSV file with the user data you want to upload on Avaya Aura® Device Services.

  • Ensure that the PictureURL LDAP attribute is set to jpegPhoto. For more information, see Changing the PictureURL attribute.

Procedure

  1. If you want to upload user photos, package the CSV file and the directory containing user photos into a ZIP archive with no intermediate directories.
  2. On the Avaya Aura® Device Services web administration portal, navigate to Server Connections > Bulk Import Users.
  3. Click Choose File and select either the ZIP archive or the CSV file with user data.
  4. In Default Password for All Users, provide a password to be used for all users you are importing.
  5. Click Upload.