Firmware package statuses

Last Updated : Jun 10, 2026 |

Status

Description

Packed

The firmware package is uploaded on the Utility Server.

When the firmware package has this status, you can perform the following actions:

  • View information about the package.

  • Unpack the package.

  • Remove the .zip archive with the package from the Utility Server.

Unpacked

The firmware package files are extracted but cannot be downloaded by the phones.

The Utility Server places the unpacked files in the /opt/IPPhoneFirmware/<package_name> directory. For example, if the package name is 96x1-IPT-H323-R6_6_4_01-102616, it will be placed in the /opt/IPPhoneFirmware/96x1-IPT-H323-R6_6_4_01-102616 directory.

When the firmware package has this status, you can perform the following actions:

  • View information about the package.

  • Activate the package.

  • Remove the extracted files from the /opt/IPPhoneFirmware/<package_name> directory. The .zip archive with the firmware package will still be available on the Utility Server.

Active

Phones can download content from a package with this status.

When the package is active, the Utility Server creates symbolic links to all package files and also copies the upgrade script from the package into the /var/www/html directory.

When the firmware package has this status, you can perform the following actions:

  • View information about the package.

  • Deactivate the package. The package content is no longer available for phones to download, but the extracted files are still stored on the Utility Server.

    Note:

    You cannot remove firmware package files from the Utility Server if the package is active.