Accessing IP phone custom files

Last Updated : Jun 10, 2026 |

About this task

IP phones can directly access the custom files that you upload on the Utility Server

Procedure

Depending on the protocol you are using to access files, use one of the following URLs:
  • To access custom files using the HTTP protocol, use the <IP or FQDN>:80/custom/<file_name> URL. In the URL, <IP or FQDN> can be one of the following:

    • Avaya Aura® Device Services server IP address

    • Utility Server virtual IP address

    • Avaya Aura® Device Services server FQDN

    • Utility Server virtual FQDN

  • To access custom files using the HTTPS protocol, use the <virtual IP or FQDN>:1543/custom/<file_name> URL. In the URL, <virtual IP or FQDN> can be one of the following:

    • Utility Server virtual IP address

    • Utility Server virtual FQDN