Avaya Workspaces is a browser-based application with which contact center agents can handle inbound customer operations. Avaya Workspaces uses Avaya Aura® Device Services for certain functionality. For example, the Avaya Workspaces address book uses Avaya Aura® Device Services to search for enterprise directory contacts. For information about integrating Avaya Aura® Device Services with Avaya Workspaces, see Configuration for Avaya Workspaces in Administering Avaya Oceana®.