Enabling or disabling disk encryption on Avaya Aura Device Services

Last Updated : Jun 10, 2026 |

About this task

You cannot enable or disable disk encryption by using the Avaya Aura® Device Services web administration portal or the configuration utility. However, you can enable or disable disk encryption when restoring Avaya Aura® Device Services from a backup. This procedure provides the high-level steps for enabling or disabling disk encryption.

Important:

  • This procedure only applies to OVA-based deployments. You cannot enable disk encryption for software-based deployments.

  • For AWS deployments, you cannot enable disk encryption on Avaya Aura® Device Services. You must enable disk encryption on AWS itself. For more information, see How to Protect Data at Rest with Amazon EC2 Instance Store Encryption.

This procedure applies to cluster and standalone Avaya Aura® Device Services deployments.

Procedure

  1. Perform a full system backup:
    1. Back up each node of your Avaya Aura® Device Services deployment.
    2. Record configuration values from the existing Avaya Aura® Device Services system.
    3. Copy logs, home directory content, and backup files to an external storage.

    For more information, see Backing up Avaya Aura Device Services.

  2. Deploy new virtual machines.

    You can enable or disable disk encryption as needed when deploying the Avaya Aura® Device Services OVA. For information about the deployment procedures, see VMware deployment options in Deploying Avaya Aura® Device Services.

    Important:

    • You must use the same OVA and the same version of the Avaya Aura® Device Services application that was backed up.

    • You must use the original network settings, such as host names and IP addresses, from the currently installed cluster when deploying new virtual machines.

  3. Restore the Avaya Aura® Device Services application using the backups created in step 1.

    For information about restoring Avaya Aura® Device Services, see Restoring Avaya Aura Device Services in a standalone environment or Restoring an Avaya Aura Device Services cluster.