Cannot upload phone firmware packages larger than 800 MB to the Utility Server after the upgrade

Last Updated : Jun 05, 2026 |

Condition

You increase the file size limit for phone firmware packages to 1.5 GB (1,500 MB) by using the enableVantageFWSupport.sh script. However, after upgrading Avaya Aura® Device Services, you cannot upload phone packages larger than 800 MB to the Utility Server.

Cause

This is the expected behavior. After upgrading, Avaya Aura® Device Services resets the file size limit for phone packages to the default value of 800 MB.

Solution

Procedure